Terms and Conditions

This document is an electronic record in terms of Federal Law No. 1 of 2006 on Electronic Commerce and Transactions and rules there under as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.


General Information

Welcome to LittleStars.ae, this website (the “Website”) is provided by Little Stars Toys & Games Trading L.L.C as a service to our customers. Please note that your use of LittleStars.ae service constitutes your unconditional agreement to follow and be bound by these terms and conditions (the "Terms and Conditions").

Little Stars Toys & Games Trading L.L.C ” maintains the www.littleatars.com Website ("Site")

We reserve the right to change the Terms and Conditions at any time. Any such changes will take effect when posted on the Website and it is your responsibility to read the Terms and Conditions on each occasion you use this Website and your continued use of the Website shall signify your acceptance to be bound by the latest Terms and Conditions. If you do not agree to (or cannot comply with) any of the Terms and Conditions, do not use this Website.

All the Information (as defined below) provided must be accurate. Providing any inaccurate Information constitutes a breach of these Terms and Conditions. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this Website.

Please note that there may be certain orders that we may reject or cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. your convenience, you will not be charged until your payment method is authorized; the order information is verified for accuracy. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our relevant department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.


Website Security

You are prohibited from violating the security of the Website, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the exposure of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, flooding, spamming, mailbombing or crashing; (d) sending unsolicited email, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. LittleStars.ae will investigate such violations and prosecute users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from LittleStars.ae on this Website.


Terms of Use

The Website can be used only by persons who can form legally binding contracts under applicable law. Persons who are incompetent to contract are not eligible to use the Website. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users/members. LittleStars.ae reserves the right to terminate your registration and refuse to provide you with access to the Website if LittleStars.ae discovers that you are under the age of 18 years.

The Website cannot be accessed to persons whose registration has been suspended or terminated by LittleStars.ae for any reason whatsoever. Those who choose to access this Website from outside the United Arab Emirates are responsible for compliance with local laws if and to the extent local laws are applicable.


Registration Process

The information (the "Information") provided from your end will be protected in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. LittleStars.ae assumes no liability to any person for any loss or damage which may arise as a result of any failure by you in protecting your password or account. Any suspicious activities on your account shall be notified to LittleStars.ae by contacting us immediately through the address provided below. If LittleStars.ae has reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability to us.

User is responsible for maintaining the confidentiality of his account.


Product Pricing

Errors may occur in the process of providing product and pricing information by LittleStars.ae. LittleStars.ae cannot confirm the price of a product except after ordering. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, LittleStars.ae shall have the right, at its sole discretion, to either contact you for instructions or cancel your order and notify you of such cancellation. In the event that LittleStars.ae accepts your order, the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to LittleStars.ae dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the paid amount will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.

Prices and availability are subject to change without any prior notice.

Visa or MasterCard debit and credit cards in AED will be accepted for payment. Transactions on LittleStars.ae are processed in UAE Dirham (AED). Customers visiting LittleStars.ae from outside the United Arab Emirates may see prices in other currencies but all customers will be charged in UAE Dirham and differences between approximation in any foreign currency and actual billing price on the customer's credit card bill is probably attributable to different credit card companies charging different exchange rates. Fluctuations in price due to currency conversion are borne by the customer.


Order Acceptance

LittleStars.ae reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud are some situations that may result in the order being canceled, additional verifications or information may be requested before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the paid amount will be reversed back in your credit card account. No cash disbursement shall be made under any condition whatsoever.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

It is the responsibility of the customer to ensure that they are present at time of delivery.


Cancellations by the Customer

If cancellation notice from the customer is duly received by LittleStars.ae and the order has not been processed/approved by LittleStars.ae, we shall cancel the order and refund the entire amount. LittleStars.ae will not be able to cancel orders that have already been shipped out by us. LittleStars.ae has the full right to demonstrate whether an order has been shipped or not. The customer agrees not to dispute the decision made by LittleStars.ae and accept LittleStars.ae's decision regarding the cancellation.

Customer can cancel their order within 30 minutes of purchase; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.


Unlawful Transactions

LittleStars.ae reserves the right to recover the cost of products, collection charges and lawyers fees from persons using the Website fraudulently. LittleStars.ae reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.

We will not trade with or provide any services to OFAC and sanctioned countries.

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.